All products need 1-3 working days of preparation.
For Greece and abroad shipping is free and they have a shipment tracking number.
Shipments within Greece are made either with speedex or dhl, at the customer’s choice.
In case the customer chooses payment by cash on delivery then there is an extra shipping charge + 3.00 € and the shipment is made only with Speedex.
Delivery time within Greece 1-5 working days.
Shipments to the rest of the world
Shipping is free, includes a parcel tracking number and shipping via ELTA.
European Union: 3-12 working days.
America and the rest of the world: 5-21 working days
For faster shipping, you can choose to ship with DHL Express with extra color + 18.00 €
Delivery time with DHL Express 1-8 working days worldwide.
Right of Withdrawal – cancellation – return
You have the right to return the products you bought from our online store, free of charge and without having to tell us the reason why you want the products returned, within fourteen (14) calendar days from the date you receive the products. . In this case, only the direct cost of returning the products is borne by you.
Returns are only accepted if the products you wish to return are in the same condition in which you received them, along with the retail receipt or invoice.
Please contact us before returning any product.
In case of Withdrawal – Change of Opinion – Cancellation you have the opportunity to return the product yourself. In case you choose pick-up from an address of your choice, you are invited to send a Return Form.
We receive the product from your place with a charge of 4 € if it is a Withdrawal – Change of Opinion – Cancellation. Depending on the way you chose to pay for your order and the way in which they will be refunded, your refund will be completed within 30 days from the date we receive the products. The return can be made by crediting your bank account that you will notify our Company. Returns of more than one product or merchandise that are combined offer are accepted only in their entirety and not selectively for individual products or merchandise.
In our online store you can choose the following payment methods to pay for the products you want to purchase:
- By debiting the credit or debit card through the secure platform of the cooperating company / bank to which our Online Store will redirect you. The card is charged on the day of the start of the product shipping process. In case your credit card is not approved by your bank, the company reserves the right to cancel your order.
- Cash on delivery (available only for Greece) through the courier company Speedex as soon as you receive the products. In this case an additional charge is indicated in detail in the shipping methods, and
- Via the Paypal platform.
Consequences of withdrawal
In case of valid exercise of the right of withdrawal, any impairment of the value of the goods should be restored with monetary compensation, only in the case and to the extent that it is due to the treatment of the product that goes beyond the usual examination of characteristics and functionality of the product. “Usual examination of the characteristics and functionality of the product” means the testing of the relevant goods, as they may have taken place and as is customary in a physical store. Finally, the documents that accompanied the shipment must be returned (Receipt of Retail Transactions / Invoice).
The customer will bear the return costs. Any financial obligation for the payment of amounts (eg transport costs, compensation) must be fulfilled within 30 days, starting from the time of sending the declaration of withdrawal by you or the return of the goods.
The right of withdrawal from article 4 § 10 of law 2251/1994 does not apply:
In case of valid exercise of the right of withdrawal and provided that the product has been returned to the Company, the value of the product will be returned to the customer. It is expressly agreed and the customer already provides the irrevocable order and consent to this, our company is entitled to deduct from the refund the return costs, which are borne by the customer as well as any compensation in case of destruction or impairment of the product due to wear or damage to the product due to customer actions.